Data Canopy - Austin Trade Center

Data Center

Two independent data centers, nearly 60,000 sq ft
Power conditioning through UPS (Uninterruptible Power Supply) and power backup
N+1 redundant HVAC system using multiple units with backup units standing by
Redundant cable routing system
Backup network equipment
Data center 1: Inergen environmentally green fire suppression system
Data center 1: Power backup provided by a 1.25MW generator being fed from a 4000 gallon diesel reservoir
Data center 2: Power backup provided by a 2MW generator fed from a 5000 gallon diesel reservoir
NOC (Network Operations Center) staffed with senior system technicians 24 x 7 x 365

Network

Multiple and redundant 10GigE core with multiple 10GigE upstreams
Built in excess capacity across the network
100% uptime guarantee
BGP4 (Border Gateway Protocol) on Brocade routers
100% switch-based GigE Ethernet using the latest Brocade and HP technologies

Security

24x7 live closed circuit TV monitoring
No outsider is allowed Only internal systems and network administration staff have access
Complete controlled entry keycard system
Over 60 combined cameras around the data centers


Administration and Support

24 x 7 Security, technical support, and remote hands on premises
24 x 7 Network monitoring
Expertise with Windows and Linux platforms
Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
Network monitoring with 24 x 7 response
Custom network monitoring with user-configurable notification
DNS management
1 Hour hardware repair SLA
Emergency patch installation