Two independent data centers, nearly 60,000 sq ft Power conditioning through UPS (Uninterruptible Power Supply) and power backup N+1 redundant HVAC system using multiple units with backup units standing by Redundant cable routing system Backup network equipment Data center 1: Inergen environmentally green fire suppression system Data center 1: Power backup provided by a 1.25MW generator being fed from a 4000 gallon diesel reservoir Data center 2: Power backup provided by a 2MW generator fed from a 5000 gallon diesel reservoir NOC (Network Operations Center) staffed with senior system technicians 24 x 7 x 365
Multiple and redundant 10GigE core with multiple 10GigE upstreams Built in excess capacity across the network 100% uptime guarantee BGP4 (Border Gateway Protocol) on Brocade routers 100% switch-based GigE Ethernet using the latest Brocade and HP technologies
24x7 live closed circuit TV monitoring No outsider is allowed Only internal systems and network administration staff have access Complete controlled entry keycard system Over 60 combined cameras around the data centers
Administration and Support
24 x 7 Security, technical support, and remote hands on premises 24 x 7 Network monitoring Expertise with Windows and Linux platforms Expertise with multiple server configurations (VPN, Load balancing, Firewalls) Network monitoring with 24 x 7 response Custom network monitoring with user-configurable notification DNS management 1 Hour hardware repair SLA Emergency patch installation
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