Hostway Services, Inc


Data Center

    Two independent data centers, nearly 60,000 sq ft
    Power conditioning through UPS (Uninterruptible Power Supply) and power backup
    N+1 redundant HVAC system using multiple units with backup units standing by
    Redundant cable routing system
    Backup network equipment
    Data center 1: Inergen environmentally green fire suppression system
    Data center 1: Power backup provided by a 1.25MW generator being fed from a 4000 gallon diesel reservoir
    Data center 2: Power backup provided by a 2MW generator fed from a 5000 gallon diesel reservoir
    NOC (Network Operations Center) staffed with senior system technicians 24 x 7 x 365

Network

    Multiple and redundant 10GigE core with multiple 10GigE upstreams
    Built in excess capacity across the network
    100% uptime guarantee
    BGP4 (Border Gateway Protocol) on Brocade routers
    100% switch-based GigE Ethernet using the latest Brocade and HP technologies


Security

    24x7 live closed circuit TV monitoring
    No outsider is allowed; Only internal systems and network administration staff have access
    Complete controlled entry keycard system
    Over 60 combined cameras around the data centers


Administration and Support

    24 x 7 Security, technical support, and remote hands on premises
    24 x 7 Network monitoring
    Expertise with Windows and Linux platforms
    Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
    Network monitoring with 24 x 7 response
    Custom network monitoring with user-configurable notification
    DNS management
    1 Hour hardware repair SLA
    Emergency patch installation



Hostway Austin Waller

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Hostway Services, Inc

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