Alastyr A.S.

We offer individual and corporate internet solutions to you, our customers, with our young, dynamic and innovative staff. Founded in Izmir in 2002, our company continues to provide its services under the name of Smyrna Telekom for many years under the name Alastyr Telekom as of April 2012.

We can group our services as Domain Services, Web Hosting, Server Rentals, Hosting and datacenter services, security and customer support services.

Customer support is at the forefront of our company, and our support team works 24/7 in order to ensure that our customers receive the most accurate and fastest support and do not disrupt their work, and by following the innovations in the sector, we provide you with the most up-to-date information with the fastest solution.

We provide our customer support service at https://www.alastyr.com/secure to our registered customers in the context of the services and products they receive. Our customers can reach our support operators from this area, as well as find solutions to their problems from our constantly updated support library. Support requests are regularly checked by our operators. In our current structure, our return time to our customers during working hours is between 5 and 30 minutes.

We offer service level guarantees on all our services. In addition, we provide an unconditional 15-day money-back guarantee on all our services except domain name and server services.

Alastyr uses the safest and fastest infrastructure facilities in hosting services. In all of our services, we offer our customers quality, trust and fastest solutions with the most up-to-date hardware and software infrastructures. Each of our servers has been selected from the leading hardware providers in the industry, from rack type servers to provide high level corporate service. In this way, we can provide our customers with uninterrupted and high accessibility.

Alastyr Data Center

Alastyr Data Center specifications and compliance data (certifications, standards, power/cooling capacity) for Alastyr Data Center in Izmir.

Fully Built-Out Power	2 MW
Fully Built-Out Whitespace	250 sq.m.
Total Building Size	1,000 sq.m.

Full Cabinets
Partial Cabinets
Shared Rackspace
Cages
Suites
Build-to-Suit
Footprints
Remote Hands

UPS Redundancy	N+1
Cooling Redundancy	N+1
Standby Power Redundancy	N+1

Tier Design	Tier 2
DSS PCI Certified
ISO27001 Certified

CCTV surveillance
Card Access Control
Onsite Security Staff	Yes, 24/7
Onsite Technical Staff	Yes, 24/7

Alastyr Data Center

Alastyr A.S.

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Year Operational	2019
Tenancy Type: Sole-tenant
Construction Type	Retrofitted
Whitespace expandable
Roof Access

Meet-Me-Room (MMR)
Office Space