Pentafon Data Center

Pentafon Data Center, located in Mexico City, is a Tier II certified facility under the ANSI/TIA-942 standard, a distinction held by only a dozen data centers globally and two in the Americas. This certification underscores Pentafon's commitment to high availability, guaranteeing 99.741% uptime for its critical technological infrastructure and security systems.

With 16 years of experience and over 2,600 stations across seven centers in Mexico and Latin America, Pentafon is a leader in contact center operations and outsourced business services. The modernization and strengthening of its telecommunications and electrical infrastructure were key to achieving this certification, ensuring 365-day operational reliability. This investment aims to foster client loyalty and confidence, positioning Pentafon as a reliable and globally recognized partner in an increasingly virtualized business landscape where customer experience is paramount.