T-Mobile

Address:
T-Mobile
1722 Mangrove Ave #40
95926 Chico
California, USA

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T-Mobile US, Inc., incorporated on March 10, 2004, is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in right to upgrade their device. It offers a range of wireless devices, including handsets, tablets and other mobile communication devices, and accessories for sale, as well as financing through equipment installment plans (EIPs) and leasing through JUMP On Demand. In addition, it sells devices to dealers and other third-party distributors for resale through third-party retail outlets and a range of third-party Websites. It also provides reinsurance for handset insurance policies and extended warranty contracts offered to its mobile communications customers.

The Company provides wireless communication services to three categories of customers: branded postpaid customers, including customers that are qualified to pay after using wireless communication services; branded prepaid customers, including customers paying for wireless communication services in advance, and wholesale customers, including machine-to-machine (M2M) and mobile virtual network operators (MVNOs) that operate on its network, but are managed by wholesale partners. The Company's branded prepaid customers include customers of T-Mobile and MetroPCS. The Company's service plan offerings allow customers to subscribe for wireless services separately from the purchase of a device. It offers T-Mobile ONE plan (T-Mobile ONE), which gives its customers calls, text and fourth-generation (4G) long-term evolution (LTE) data on their device. On T-Mobile ONE, video streams at digital video disc (DVD) (480 progressive (p)) quality and tethering is at third-generation (3G) speeds.

On T-Mobile ONE Plus customers also receive features, such as Video Day Passes, Voicemail to Text and Gogo in-flight Internet passes on capable domestic flights. On T-Mobile ONE Plus International, customers receive the benefits of T-Mobile ONE Plus, as well as calling from the United States to foreign countries and 4G LTE mobile hotspot data in the United States, Mexico and Canada. It offers Un-carrier Next, where monthly wireless service fees and taxes are included in the advertised monthly recurring charge for T-Mobile ONE. It also offers Kickback on T-Mobile ONE. In addition, it offers Un-contract for T-Mobile ONE with 4G LTE plan, which allows T-Mobile ONE customers to keep their price for service until they decide to change it. It offers Simple Choice plan, which is a plan for voice and messaging services with the option to add data services.

The Company offers device options for customers on T-Mobile ONE. As of December 31, 2016, it offered an option of financing all or a portion of the purchase price at the time of sale over an installment period of up to 24 months using its EIP. It allows its customers with an EIP to enroll in its JUMP! Program to later upgrade their device. With JUMP! On Demand, a monthly payment covers the cost of leasing a new device and gives customers to exchange it for a new device up to three times in 12 months. It provides mobile communication services utilizing mid-band spectrum licenses, such as advanced wireless services (AWS) and personal communications service (PCS), and low-band spectrum licenses.

The Company also offers television services through Layer3 TV. It focuses on providing television services on any device that has an internet connection.

The Company competes with AT&T Inc., Verizon Communications, Inc., Sprint Corporation, TracFone Wireless, Inc., Comcast Corporation and Charter Communications, Inc.

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