Getronics Services (UK) Ltd

Profile

With the ever-increasing costs of power, office space, storage of exponentially increasing amounts of data, complying
with regulatory requirements, whilst balancing the need to keep up with the latest technologies, businesses are
increasingly looking for alternative, more cost-effective ways to manage and future-proof their IT infrastructure.
Our Data Centres offer a wide range of services from 'off the shelf' co-location for a variety of clients, such as
MoneySupermarket and Trader Media, through to bespoke tailored and fully managed private Data Centre suites

for major global financial clients.

. Disaster Recovery (DR) / IT Service Continuity
Management (ITSCM) - our primary UK Data Centre
is fully resilient, featuring high-density dual power supplies (11KV),
independent tripping, automatic failover to UPS and 6200kVA
capability generator back-up, together with diverse routing into the
Data Centre building. In addition, high speed network connectivity
provides capability to support DR across multiple Data Centre sites
both on-shore and off-shore.

. Specialist Recovery Centre - our Getronics Specialist Recovery
Centre provides a combination of managed server recovery, work
area recovery, DR and managed back-up hosting facilities using
dedicated teams.

. DR Testing - regular DR testing is a crucial part of the service, where
we manage client's DR test activities, co-ordinate resources, identify
business objectives and success criteria, report on results against
expected recovery objectives and make key recommendations.

. Managed Back-up / Remote Vaulting Services - we use the
CommVault Back-up and Recovery suite to deliver its remote vaulting
solution. With CommVault, Getronics make back-up administration
simple, using a combination of local and remote vaults, data can be
restored within minutes back to the customer site.

. DR Customer Portal - IT service continuity plans and processes
are hosted via a customer portal, used as a central repository
for processes followed during invocation and an expected recovery
time-line. Also test documentation, contact and audit information
are stored on the portal.

Environmental Benefits:

. CHP Power - power to the our Data Centre
is supplied from the local Combined Heat and Power Plant (CHP)
at Weston Point, which is one of the cleanest facilities in the UK,
with carbon emissions of approximately 35% less than
conventional Grid Power.

. Zero Carbon Tax! - due to the 'green' power source to our data
centre, it is currently CRC exempt, meaning no carbon taxes are
passed on to our customers, thereby helping our clients meet their
carbon reduction targets.

. Energy From Waste - by mid 2015, our aim is that 100%
of our Data Centre's power will be received from Energy From
Waste (EFW) plants.

. ISO 14001 - we are accredited to the ISO 14001 Code of Practice
for Environmental Management System.

. ISO 50001 - we are also accredited to the ISO 50001, which supports
organisations in all sectors to use energy more efficiently.
. European Data Centre Code Of Conduct - we have Participant
Status demonstrating our commitment to continually improving
our energy management.

Security & Protection:

. Anonymity - our purpose-built national Data Centre
is an anonymous building, which is important for many
of our financial and security-conscious clients.

. Private Suites - some of our clients use private Data Centre suites,
hidden in our facilities with high security access rights.

. CCTV & Biometrics - access control to our Data Centres is managed
through a three token system, including the use of biometrics
and advanced internal and external CCTV technology, monitored
full-time.

. 24x365 Security Presence - full-time on-site uniformed security
personnel control access to the business park as well as the Data
Centre.

. Anti-attack - there are no external windows or walls into the
machine room space and there is no under floor access to machine
room areas.

. ISO 27001, ISO 9001 & ITIL3 - we are accredited to the ISO 27001
Code of Practice for Information Security Management, ISO 9001
Code of Practice for Quality Management System and our
processes are based on the IT Infrastructure Library (ITIL) service
management framework. This ensures that the security of all
aspects of Getronics' operations, including information, is classified
so compliance can be enforced and measured.

. VESDA - state of the art VESDA (Very Early Smoke Detection
Apparatus) and FM200 fire suppression systems protect every
machine room, with the entire site covered by smoke detection
sub-floor, at ceiling height and in the ceiling void.

Location:

. UK - our main national Data Centre is a purpose-built
Tier 3 facility based in Runcorn, Cheshire, with additional
facilities in Rushden and Telecity in Manchester.

. Capacity - the main national Data Centre comprises 2,800m2
of Data Centre capacity, with a mix of shared or dedicated Data Centre
space, as well as private suites available.

. Global Reach - we have a wide network of both Getronics
and partner-owned Data Centres across the world, totalling over
50,000m2 of Data Centre space.

Cost-effective:

. Competitively Priced - since we own our national
Data Centre and it's currently CRC exempt (zero carbon tax is passed
on to our customers), we are able offer extremely competitive, high
quality services.

. Economies of Scale - we offer compelling volume pricing discounts
on all of our Data Centre services - simply enquire or use the
Data Centre Calculator on our website to get a quote.

. Reduced Cost of Ownership - we can demonstrate clear cost
savings to clients, whether they wish to outsource part or all of their
Data Centre requirements.

. Budgetary Certainty - our utility based Data Centre offerings allow
businesses to accurately forecast costs which are aligned to actual
business usage, as opposed to paying for an infrastructure built to
cope with peak demand all-round the year with low overall utilisation.