RACK.BG

RACK.BG is data center offering server colocation, dedicated servers and VPS services. RACK.BG is an IT company based in Sofia, Bulgaria.
RACK.BG has two main service level segments: Managed and Intensive. Both service levels receive support via the usual means - e-mail, telephone, and ticket systems - but they are designed to fit the needs of different businesses. The Managed support level consists of "on-demand" support where proactive services are provided, but the customer is welcome to contact RACK.BG when they need additional assistance. The Intensive support level consists of "proactive" support where many proactive services are provided, and customers receive additional consultations about their server configuration. Highly customized implementations generally fall under this level of support. Some services and products are only available for certain support levels.