Hostway Vancouver

Data Center
- State-of-the-art facilities located in a AAA-rate building
- Dual electrical grid connections from independent substations
- Internally redundant, bypassable 2 x 255 kVA UPS systems
- Fault-tolerant 600V air conditioning systems with humidity regulation
- Stratified air flow design for increased cooling efficiency and reduced energy cost
- Non-service-affecting FM-200® Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
- Infrastructure built to comply with seismic code

Network
- Fully redundant core switches, routers, and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
- Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
- 100% uptime guarantee (with specific SLA)
- 24 x 7 environment and network monitoring and response
- Multiple, fault-tolerance upstream fiber connections
- Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100 Mbps
- Broadcast and internal (non-Internet) traffic is unmetered
- Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
- 4 x GigE Internet Carriers (Level3, Zayo, Shaw Business Services, Bell Canada)
- 1GB peering with S.I.X. and P.I.X.

Security
- 24 x 7 building security monitoring and engineering response
- Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
- 24 x 7 CCTV (closed circuit television) surveillance and recording
- Closed wiring conduits for all wire and fiber outside of the server room ad within the colocation room
- Limited staff access to server rooms
- Access logging in all key card doors

Administration and Support
- 24 x 7 security, technical support, and remote hands on premises
- Expertise with Windows and Linux platform
- Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
- Network monitoring with 24 x 7 response
- DNS management
- Free hardware repair
- Root access
- Advanced traffic monitoring with per-service and per-IP breakdowns